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Jeroen Bos

SVP Global Professional Services

What I do at Bizzdesign

My name is Jeroen and I lead Global Professional Services at Bizzdesign.

Our goal is to help customers turn their investment in Bizzdesign into real business value. That means building a Professional Services organisation that combines strong delivery with a clear understanding of our products, our customers, and the outcomes they’re trying to achieve.

I work closely with our customers, Sales, Customer Success, and Product and Engineering teams to make that happen. My main focus is making Professional Services more strategic and scalable - moving beyond simply delivering implementation projects to creating consulting services that genuinely help customers succeed.

Why Bizzdesign

I like people who are curious, challenge the status quo and are willing to take ownership rather than wait for someone else to solve a problem. But also: ask for help when you need it, and ask quickly - don't wait for a problem to become too big before you reach out for help.

Who am I?

I’m a Professional Services leader with a background in building and transforming customer-facing organisations in SaaS.

What I enjoy most is maximizing the contribution of Professional Services to the success of our customers and with that, our company. I aim to do this through our strategy, operating model, services portfolio and, most importantly, the continuous development of our people.

I’m a big believer in learning by doing. Things don’t always go perfectly, and that’s perfectly fine - as long as we learn from our mistakes, adapt and keep moving forward.

Advice for prospective candidates

To succeed in this role, prioritize the following:
  • Ownership - Take responsibility, have a bias for action, and make things happen
  • Curiosity - Never stop learning, challenge assumptions and look for better ways of doing things
  • Teamwork - Share knowledge, support others and leave the team stronger than we found it.
If you join our team, you'll get the trust and space to grow, while making sure you have the support, feedback and opportunities you need to succeed.
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